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  • How long is the rental period?
    Our pricing applies for 4 days rental period. However we do have longer period options (8 or 12 days) with price adjustment. Feel free to ask us about this! Exclusive for Ethereal by Her collection only, our pricing applies for 7 day rental period.
  • What is your price range?
    Our rental price starts from IDR 199.000 and varies until 3.000.000.
  • What’s included in the rental price?
    Aside from the pretty dress, laundry is already included. However, shipping is excluded.
  • Can we try the dress?
    We currently do not have a studio yet. But we have measured every single dress and put the detailed measurement on our product page to help you find the right size.
  • Do you have size and colour options?
    Our collection ranges from size XS to XL. Most dresses only have one size and one colour, unless stated otherwise. For the dress length reference, model height is 176cm.
  • Can you customize the dresses?
    Unfortunately, we do not provide alteration services.
  • What do you usually rent the dresses for?
    Our range is appropriate for any events from casual party to a formal one. For any engagement, prewedding, maternity or beauty shoot purposes, please check out our Ethereal by Her collection.
  • Can I rent from outside Jakarta? Do you have any specific courrier?
    Of course! We ship nationwide. For customers that reside in Jakarta, we require shipment via Gojek/Grab Instant/Same Day delivery. For out-of-town customers, we require an express shipping method eg JNE YES.
  • Can I book the dresses via this website?
    Please note that this website is for browsing purpose only. For bookings, please contact us via Line @ her.studio (with @) or Instagram Direct Message.
  • How can I secure the dress?
    You will need to pay the rental fee in full, along with a refundable deposit (50% of rental price). The deposit will be refunded after you return the dress safely and without major flaws (damage or discoloration).
  • Do I need to wash the dress before and after I wear it?
    Worry you not, all laundry is on us!
  • How do I return the dress?
    Please return the dress along with the original box and packaging that we have provided for you to ensure its safety.
  • What happen if I return the dress late?
    Please return the dresses on time, as there might be another renter after you. Otherwise, you’ll be charged a penalty fee of 150k/day.
  • What if I lost the dress?
    In an unfortunate event like this, you will need to pay the original cost of the dress. This also applies if the dress is damaged beyond repair.
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General Inquiries

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If you have any inquiries,

please contact us via email, Line message

or Instagram direct message.

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Based in Jakarta, Indonesia.

© Fromherstudio 2020

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